Shipping Policy

What are the delivery charges?

PMS Corporation delivers an order free of cost at your doorstep for all orders above Rs 1500. We bear all the Octroi/sales tax and there is no additional shipping charge that you have to pay at the time of the delivery. However, if you order amount is less than Rs 1500, a minimal shipping charge of Rs 250 is applicable for domestic shipping. For international shipping, charges are extra which will be quoted with the order.

PMS Corporation does not/cannot ship to my area. Why?

At the checkout stage, the pincode in your shipping address will be used to check for serviceability. At times, PMS Corporation prefer not to ship to certain locations. Whether your location can be serviced or not depends on

  • - Whether the PMS Corporation ships to your location
  • - Legal restrictions, if any, in shipping particular products to your location
  • - The availability of reliable courier partners in your location

Why is the CoD option not offered in my location?

Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery. Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit.

How do you ship your orders?

We ship certain heavy items by ground couriers while other light items are shipped by air. We deliver most of our orders through our courier partners. For other locations not covered by our shipping partners, we use Indian Speed Post to deliver your orders.

How much time does it take for an order to be delivered?

We deliver your order within 2-3 working days post-dispatch in Metros (New Delhi, Mumbai, Kolkata, Bengaluru, Chennai, Pune, Ahmedabad and Hyderabad). For the rest of the cities, we deliver between 2-5 business days. Delivery by ground takes a little longer than air couriers. Ground-shipped orders are delivered to you between 5-7 business days post-dispatch. Deliveries to very remote locations such as North East may take up to 7 business days or longer, depending on the location's geographical constraints.

Why I may face some delay in delivery for my COD order?

You may face some delay in delivery while placing order by Cash On Delivery. The reason for the delay is that our shipping partners use separate staff to deliver and collect payment for COD orders. Since they are handliing cash so they have to be careful with that and the local courier offices assign 1 or 2 persons to handle and process this kind of transactions that is why the delivery is delayed as no one except few can deliver COD orders.

How can I track my order?

As soon as we ship your order, you receive an e-mail notification with a link to track your order. You can also track order at the top right corner on our website. Online tracking usually goes live within 24-48 business hours post shipping.

Does PMS Corporation deliver internationally?

Yes, PMS Corporation delivers items internationally. You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries. Our international shipping partner is DHL/TNT for reliable and hassle free delivery. For international customers, shipping charges will be extra which will be mentioned in the order confirmation details. For bulk orders, please contact our sales team at supports@pmscorporation.com